1 Parliament Sq (apt 3), Royal Mile, 300 metres from Edinburgh Castle

Location

Directions

There are three options to get from Edinburgh airport to the city centre, all take approx 30-35 minutes. The main rail station Waverley is approx 250 metres from the apt.

1. Edinburgh trams, approx every 8-10 mins (Sunday 12-15 mins), right outside terminal, the nearest drop off point for the apt is the Princes St stop which is approx 500 metres away. Cost 8.50 pounds for adults and 4.50 pounds for children for a RETURN journey.

2. Airport express bus, every 15 minutes right outside terminal building, drop off point on Waverley Bridge approx 250 metres from apt. Costs 7.50 pounds per person for a RETURN journey.

3. Taxi, many can be found right outside the terminal building and will cost 15 - 20 pounds for a one way journey. However a taxi will drop you off right outside the property you have booked.

Parking

Street parking is enforced Mon Sat 08:00 - 18:30, it is expensive and inflexible as you can only stay in one spot for a few hours.

There are many city centre car parks to choose from, you can use these for a short time or full days which cost approx 16 pounds or more or enter the postcode of the property you have booked into this website http://www.parkopedia.co.uk/

Alternatively if you do not plan your use your car much, (Edinburgh is a relatively small city centre and is much better explored on foot), leave your car in a well lit residential street outside the restricted city centre, the whole operation should take approx 30 minutes. Alternatively, the return journey in a taxi from an unrestricted area (approx 2.5 km) would be less than one days parking charges. Information on the best areas for this can be provided.

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Facilities and amenities

Property facilities
  • Dishwasher
  • Fridge
  • Oven
  • Microwave
  • Linen provided
  • Bath towels provided
  • Bedding provided
  • Cot/ Travel cot
  • Hair dryer
  • High chair
  • Iron / Ironing board
  • Washing machine
  • Tumble dryer
  • DVD player
  • TV
  • Internet access
  • Wifi
  • Personal meet & greet available
  • Pets not allowed
Nearby amenities and recreation
  • Gym
  • Leisure centre
  • Shops
  • Supermarket
  • Bar / Pub
  • Restaurants
  • Café
  • Nightclub
  • Galleries
  • Museum
  • Theatre
  • Internet café

Reviews

Independently rated: 81.8%The percentage of all customers leaving a review on Feefo.com who rated the product either 'good' or 'excellent' based on 11 user reviews of 1 Parliament Sq (apt 3), Royal Mile, 300 metres from Edinburgh Castle
07 Aug 2019

Review via Feefo.com

Service

What an amazing apartment, wonderful facilities, excellent location
check in and out was smooth, refund of security deposit was prompt

Product

wonderful apartment, great location, everything you could want on the Royal Mile

03 Jun 2019

Review via Feefo.com

Service

They are friendly and the flat is lovely. But for the second time there was no one there to meet us on arrival, even though exact arrival times are known. Having to phone us and then wait for 10 minutes in the rain is not very welcoming. Also one of the lights in the flat did not work, (light bulb gone - should be checked or spare ones in the flat) and it would be a nice touch to have at least one dishwasher tab in the flat.

Product

The flat is beautiful, large and comfortable. It was well heated which was much appreciated.

Our response

Service rating : Thank you for leaving a review and indicating there were many positive aspects to your stay at apt 3 Parliament Square. We can only apologise for the slight delay you encountered for access, it was certainly not intentional. Unfortunately on occasions several bookings can arrive at a similar time, or one is slightly late and has a knock on effect to subsequent arrivals or the guest just engages staff longer than anticipated during the meet and greet process. Fortunately there is a covered area outside the property to shelter from rain. It was pity that the guest did not contact the guest relations team whilst they were there to give us an opportunity to rectify any issues that were not quite right rather than waiting until they departed. These particular issues were very minor and could have been attended to very quickly. That is one of the roles of the guest relations team to attend to any issues.
Product : Thank you for the positive remarks

27 Apr 2019

Review via Feefo.com

Service

They were prompt meeting me at the door. Got to the apartment and it was great. Lots of room and lots of sunlight. And it location if perfect for Old Town Edinburgh, near the castle, near J.K. Rowlings inspirations and writing places, other wonderful places.

Product

Great price for well equipped apartment in perfect location.

10 Apr 2019

Review via Feefo.com

Service

Excellent

Product

Great everythng was very good convenient.. And easy to manage

20 Feb 2019

Review via Feefo.com

Service

The apartment was beautiful as usual. We have stayed there 3 times now and it doesn't' disappoint. Very professional meet & greet.

Product

Beautiful apartment in a beautiful old building. Everything we needed was in the apartment including tea coffee milk for when we arrived. We are already organising our next trip. Thanks for everything, can't wait to come back.

19 Feb 2019

Review via Feefo.com

Service

Super

Product

Super. ,Schoon ,makkelijk bereikbaar

15 Jan 2019

Review via Feefo.com

Service

We originally booked to stay at Apt 3, 1 Parliament Square. Upon arrival we deemed the apartment spacious with pleasant decor (if a little worn around the edges) however due to horrendous, unbearable noise levels (due to an alley immediately beside the apartment acting as an echo chamber, reverberating the noise of the drunken patrons until 5.30am, from the 3 pubs/ bars either end and in the centre of the alley - which they do not warn you about in the property details), after 1 night of literally no sleep at all, we opted to move to an alternate accommodation. As ECS only had two options available we were placed in the Edmonstone 'Suite' which we were told was the better of the two....I dread to think what the state of the other option was as this place was the worst place I have ever had the misfortune of staying in and it completely ruined what was supposed to be a wonderful family xmas break in Edinburgh.
I'm not sure where to start as there was so many horrors so I will simply list them;
* Thick black mould on the kitchen wall, causing a major health hazard (if you look closely their own photos you can see where they have tried to hide the black mould at the bottom of the wall by strategically placing the table).
* Built up dirt and stains all around the kitchen unit bases, dried spillages in the kitchen cupboards, built up dirt and grime in the dishwasher, drip marks all over the kitchen drawer frontages - it literally looked like it had never been wiped down with a dishcloth!
* Poorly equipped kitchen - very limited cutlery (only 3 teaspoons) but they did leave us a few bits of white plastic cutlery to top it up (yes seriously!), washing up liquid but no dishcloth or sponge.
* Broken grouting around the toilet base tiles, exceptionally unhygienic and the thought of other peoples built up urine turned my stomach!
* Built up grime, dirt and hair in the corners of both the bathroom and en-suite - I cleaned one corner with a baby wipe up and the grime I got up was so disgusting, I took before and after photos.
* Built up grime on the doorway carpet bars.
* Someone else's dirty socks under the sofa!
* A lump of dried up food under the other sofa (which had been there so long it was virtually welded to the floor). Totally disgusting.
* Ominous white stains on the navy sofa, meant we used only the grey sofa (which was very uncomfortable and needed the pillows from the bedrooms)
* Layers of dust on the skirting boards and the radiators
* Continuous smell of cigarette smoke coming into the apartment where people stood in the communal doorway smoking. This also meant we never got to use the front door and had to come and go via the lounge patio doors as there were always groups stood smoking in our way.
* Very little natural light in the apartment. The photos of the lounge are deceiving as due to having the smokers stood in the communal doorway which is next door to the lounge patio doors, they literally stand smoking and looking in at you the whole time so we had to keep the curtains shut. The window the other side wasn't much better as again you had smokers sat in a very grotty, courtyard smoking - I took a photo of the view as I felt like we were in Beirut it was was that bad! Both sides had cigarette buts litered all over the floor - clearly no one clears them up or empties the cigarette disposal bins as these were over-flowing throughout our stay.
* Large stains on the carpet in the master bedroom.
* Someones dirty socks under one of the beds in the second bedroom.
* The furniture inside the apartment is old, tatty, of very poor quality and in desperate need of updating (take a look at the old big-backed tv in the master bedroom pic, it gives a good indication of how old and tatty everything is).
Aside from the terrible standards inside the flat, it is situated in a grotty poorly maintained block of flats at the back of a restaurant. When you arrive it gives you a good idea of what to expect as the whole area is dirty, with green stains down the walls, windows covered with old newspapers or filthy curtains and cigarette buts strewn all over the floor, with groups of people always stood outside and in the communal doorway smoking. The fact we never got to use our front door was a joke!
I took photos to evidence all of the above and sent them to the owner to raise my concerns and let him know his cleaners were not doing their job. I was absolutely shocked to receive an abusive email back basically calling me a liar because they have a score of 8.9 on their reviews for cleanliness! I did respond advising that he had clearly chosen to ignore the photos I had sent him as they speak for themselves (I've shown them to friends & family who were shocked) and in regards to previous reviews, either those people had exceptionally low expectations or the cleaners have slacked off for the last six months and cleanliness standards have dropped dramatically. I advised him that as a business owner he should ensure these issues are dealt with (and better cleaners employed) to ensure future holidaymakers do not have the horrific experience we did, but he chose to ignore my further communication so I've had no option than to warn people myself.
My young son has asthma and the black mould and high levels of dirt and dust really aggravated his condition when we were in the flat so we stayed out as much as possible and ended up cutting our break short (leaving immediately after Xmas) as we couldn't bear to stay in this disgusting, dark, dingy and unhygienic place any longer. We wasted a lot of money on a flat which ruined our xmas, so whilst I would recommend Edinburgh as an amazing place to visit, I would strongly advise you book with an alternate accommodation provider - there are many to choose from, offering better standards of accommodation for a lot less money.

Product

Apartment pleasantly decorated and spacious but the over-whelming horrendous noise levels until half 5 in the morning, due to its proximity to 3 bars/pubs either end and in the centre of an alley which runs alongside the apartment and acts like an echo chamber, until half five in the morning meant no sleep at all. Recommend if you plan on not getting much sleep but if you are a family with young children steer clear.

Our response

Service rating : We are very disappointed to hear that your experience and our properties did not meet your expectations. We accept that we are not infallible and sometimes things can be missed in the preparation of our properties - This is why we have a team member meet and greet visitors so that you can bring to their attention any fault you may find when you first arrive. We also provide the number of our Guest Relations team, should anything be found unsatisfactory during your stay. In the first instance, your concerns were heard and we were able to move you to an alternative property nearby, to best meet your needs. We are disappointed to hear that the second property did not meet expectations either. However, without notice of this, we were unable to rectify the issues you faced. As it were, a cleaning company could have attended this property, in a timely manner, to resolve your complaints and ensure your stay was made a comfortable one. We, again, would like to apologise for any short-comings you faced during your stay with us and would urge you to get in touch with us directly should you deem any matter to still be unresolved. (edited by Feefo at the request of the merchant, 14-Feb-2019)
Product : see above

21 Nov 2018

Review via Feefo.com

Service

A great spacious apartment on the Royal Mile with full kitchen and huge family room. Perfect location. And a good value.

Product

Great place to stay and see Edinburgh.

31 Oct 2018

Review via Feefo.com

Service

The service was excellent and we had a wonderful time. The perfect apartment in the ideal location.

Product

Perfect apartment in the ideal location

07 Sep 2018

Review via Feefo.com

Service

Unfortunately the accommodation was very noisy throughout the night, every night, even when we compensated that it was the festival for first part of the week. None of us got a full night's sleep, any night. The previous year we stayed in another flat in the block during the festival that overlooked the Royal Mile and it wasn't this noisy. The issue was the height and narrowness of the side alleyway/lane funneled the noise straight up into the flats above and there were many groups of people moving about in the early hours. We also had all the smells of cooking food from the cafe/restaurants below. We would not stay or rent this accommodation ever again.
We would consider returning to the other flat we stayed in the previous year as it was more comfortable and did not have the same noise problems.

Product

Please see comments above.

Our response

Service rating : In response to this feedback, new double glazed windows have been fitted in the bedrooms in January 2019 to address and mitigate any city centre noise pollution issues,.
Product : new double glazed windows have since been fitted in January 2019 to address and mitigate any city centre noise pollution issues.

26 Aug 2018

Review via Feefo.com

Service

Thank you so much for being so flexible about meeting us off the night train. We were really grateful.

Product

Thank you very much for meeting us off the night train. It was much appreciated.

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